Contact us

We believe communication with our guests is very important. Here you can contact us if you did not find on our web site what you were looking for.  

For all questions concerning special offers, tariffs and bookings we recommend to read first the information in our reservations section as we offer availability checks and bookings in real time with immediate confirmation! Click the button "reservations and availabilities - book online" on the left or HERE.

Guests with a confirmed booking which has not been made directly through this web site or by the hotel (e.g. fax or telephone) need to contact their respective tour operator, travel agency or Internet portal for any special requests or modifications. We cannot confirm, modify or upgrade any of these reservations as we have to provide the guest with the service which is booked, specified and paid by your tour operator, travel agency or Internet portal.

In case you are looking for a job, please refrain from calling us! However, we propose to visit the corresponding section of our corporate web site or click HERE.

• E-MAIL:
  
  We are commited to responding to your enquiry with an individual and more detailed e-mail within 12 hours. However, in peak season (from June till September) delays can occur occasionally, if we cannot keep pace with all individual responses due to the large number of requests. Likewise it can last somewhat longer, if your message arrives during a possible vacation close-down in low season.
  
  However, we recommend this alternative only, if you
  
  
  • prefer to contact us before you can proceed with your online booking in real time
  • have detailed questions and need a non-standard response or more information before you can proceed with your online booking in real time
  • want to make a special reservation (e.g. groups) and wish to receive first a detailed quote from us before you can proceed with your booking
  • face any technical problem with our online booking system
  
  Please note: We do NOT respond to any standard questions if the answer can be found easily on this web site! (Example: "How much do I have to pay for a room in August?")
  
  

  

  
  
• TELEPHONE:
  
  Our reservations center is operational 365 days a year from 8.00 a.m. till 10.00 p.m. (UTC/GMT = Coordinated Universal Time/
  Greenwich Mean Time) for you.
  
  +34 - 649 457 726
  +34 - 971 340 901
  +34 - 971 343 614
  
  
  
• FAX:
  
  Our fax machine is connceted 365 days a year and 24 hours a day.
  
  +34 - 971 342 133
  
  
  
• POST:
  
  Ibizotels
  Apartado 55 [P.O.Box]
  E-07820 San Antonio / Ibiza
  Spain